Information collection and use
When you submit an enquiry with us, we ask for your name, email address and telephone number. Once you register and sign up for our services, you are not anonymous to us.
We also automatically receives and records information on our server logs from your browser, including your IP address, our cookie information and the page(s) you requested.
We use personal information to fulfill your requests for certain products and services.
We will not use personal information for any purpose without your consent.
Information sharing and disclosure
We will not sell or rent your personally identifiable information to anyone. We may send personally identifiable information about you to other companies or people when:
- We have your consent to share the information;
- We need to share your information to provide the product or service you have requested;
- We need to send the information to companies or contractors who work on behalf of us to provide a product or service to you. (These companies or contractors do not have any right to use the personally identifiable information we provide to them beyond what is necessary to assist us.);
- We respond to subpoenas, court orders or legal process; or
- We find that your actions on our web sites violate the Terms of Service or any of our usage guidelines for specific products or services.
We may amend this policy from time to time. If we make any substantial changes in the way we use your personal information, we will notify you by posting a prominent announcement on our pages.
Storage and security of your personal information
MYO Elements will endeavour to take all reasonable steps to keep secure any information which we hold about you, and to keep this information accurate and up to date. Your information is stored on secure servers that are protected in controlled facilities.
In addition, our employees and the contractors who provide services related to our information systems are obliged to respect the confidentiality of any personal information held by MYO Elements. However, we will not be held responsible for events arising from unauthorised access to your personal information.
You can also play an important role in keeping your personal information secure, by maintaining the confidentiality of any password and accounts used on our website. Please notify us immediately if there is any unauthorised use of your account by any other Internet user or any other breach of security.
Access to the information we keep about you
If you wish to know what information we hold about you whilst you have been logged onto the website, please email us with details of your username and your request. We only accept requests which originate from the email address stored against your username. We will endeavour to respond to your request within 30 days.
Links to other websites
MYO Elements provides links to websites outside of our website. These linked sites are not under the control of MYO Elements, and we cannot accept responsibility for the conduct of companies linked to our website. Before disclosing your personal information on any other website, we advise you to examine the terms and conditions of their websites.
Problems or questions
For more information about privacy issues in Australia and protecting your privacy, visit http://www.privacy.gov.au/.